Shipping Policy

Effective Date: October 23, 2025

Thank you for shopping with Liza Clothing!
Please read our shipping policy carefully to understand how we deliver your orders safely and on time.

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

• Within Pakistan: 3–7 business days (depending on your city and courier service).

• International Orders: 10–20 business days (depending on the destination and customs process).

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order weight.

• Free shipping may apply to promotional offers or orders above a certain amount (mentioned during checkout).

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor delivery status.

5. Delays

We strive to deliver on time, but delays may occur due to:

• Weather conditions

• Courier issues

• Public holidays or strikes
  If there is a significant delay, we’ll inform you through email or WhatsApp.

6. Wrong Address or Non-Delivery

Please make sure your shipping address and contact number are accurate.
If a package is returned due to an incorrect address or unclaimed delivery, the customer will be responsible for re-shipping charges.

7. Damaged or Lost Packages

If your package arrives damaged or does not arrive at all:

• Contact us within 48 hours at 📧 lizaclothingofficial@gmail.com

• We’ll investigate the issue with the courier and resolve it as quickly as possible.

8. Contact Us

For any shipping-related questions or support, please contact us:
📩 lizaclothingofficial@gmail.com